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At Aimex Australia, we want you to be satisfied with your purchase. If you have a change of mind, we accept returns under the following conditions:
Timeframe: Returns must be initiated within 30 days of the delivery date.
Condition: Items must be unused, unassembled, and in their original packaging with all tags and seals intact.
Proof of Purchase: A valid receipt or order number is required for all returns.
Restocking Fee: All change of mind returns are subject to a 20% restocking fee, which will be deducted from your final refund amount.
Return Postage: The cost of return shipping is the responsibility of the buyer. We recommend using a tracked shipping service, as we cannot be held responsible for items lost or damaged in transit.
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